At fioala , we are confident in the quality of our products, but if your purchase doesn’t meet your expectations, we’re here to help with returns. Once your returned item arrives and we have inspected it, we will send you an email to let you know we’ve received your return. We will also inform you whether your refund has been approved or denied.

Refund Procedure

When your returned item is received and inspected, we will notify you via email.

You’ll be informed about whether the refund has been accepted or rejected.

If approved, your refund will be processed and the credit will appear on your original payment method within 3-4 business days.

Reach Us

For more details or assistance with your return, please email us at [email protected] .